Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

52 Camberwell Green
Camberwell
London
SE5 7AQ

Call: 020 7703 0596

If the Practice cannot resolve the issue or should you be dissatisfied with the outcome you also have the right to approach the following:

Independent Complaints Advocacy Service: 0300 456 2370
Web: www.pohwer.net

The Parliamentary Ombudsman: 0345 015 4033
Web: www.ombudsman.org.uk

NHS England: 0300 311 22 33
Email: England.contactus@nhs.net

Date published: 10th October, 2014
Date last updated: 6th June, 2023